What our Customers say...


"I was very pleased with Ben & Jeremy and their work. They were very polite, thorough, and efficient.

Scheduling was done very timely as well as estimate. Very knowledgeable about information I needed. Ben and Chris arrived on time and began working. Returned everything the way it was when they came. Polite and courteous. No mess at all. Highly recommend!!

Ben and Jeremy did an excellent job cleaning my vents today.  Very courteous and professional.  Thank you from Steven R.

We would have certainly been lost without SERVPRO!!!!  Ben, Jonathan and Cody were extremely helpful!!  Excellent service!!!! We truly can't thank these guys enough!!!!

Ben, Jonathan, Cody and Jeremy were a great crew!

Everyone was very informative and helpful.  Very pleased with their work.  Would recommend to anyone who needs the services.

Jonathan and Jeremy went right to work.  Jon explained every procedure very clear and precise.  Very pleased.  Also felt comfortable leaving them in the home while I ran to town.  Thank you!

Ben was very professional and explained things well.  Was good at monitorin dampness.  Very friendly.

I wouldn't change anything.  SERVPRO was onsite quickly and did great handling the issues at hand.

I'm very satisfied with the service SERVPRO has provided.  They respond quickly to the call and explained everything they would be doing.

They did an amazing job, very professional and courteous!  I would definitely recommend them to anyone!

Very professional, excellent at explaining things and maintaining check on dampness. Would recommend them to anyone! 

Ben, Jenny, Jonathan & Cody great staff made a bad happening one that was good.

John, Trevor, Cody did a great job!

Jonathan and Trevor were professional, thorough, prompt and friendly.

We had a great experience with this SERVPRO franchise.  The team with Jonathan did an amazing job and communicated well and explained everything in understandable detail.  Highly recommend this group of hard working folks.

I was completely satisfied!  The staff was friendly, courteous, knowledgeable, excellent and professional. I am very likely to recommend their services.

SERVPRO had performed a clean-up for the dorms at Morehead State University.  They provided air scrubbers and their service was very prompt, thorough, and high quality.  We are very satisfied and we would highly recommend their work!

The staff from SERVPRO that worked in my home did an awesome job.  They were thorough and considerate of my home as they were working. I was informed of each step they were taking. I would recommend and use SERVPRO in the future if needed.

I couldn't think of anything to improve their performance. They gave phenomenal service and customer care.  Everyone I dealt with from the top to the bottom was professional and courteous. 

Attentive to my every concern and need.

I couldn't believe how quick they were and they left my house as clean as possible.

Very professional and kind gentlemen.

We had water in our basement due to flooding in the area.  These guys went above and beyond to make sure my house was free of mold and water.

They came in and took care of my mother's house. 

Professional, Courteous and Friendly!

You guys have been really good to me and I appreciate it.

Continue on with the GREAT SERVICE!!!!!!

Thank you so much, your guys have been great!

They were prompt and courteous.

Very professional company, highly recommend!  They did an excellent job!

Super nice guys and they really know their job.

They were very professional, respectful and meticulously clean!

They are amazing!  My house flooded and they came in, took control, let me breath, and cleaned it up.  Not only did they clean it up, they remodeled.  Contractors are awesome and trust worthy, employees are amazing and make you feel that everything will be ok.  I can’t thank you enough for taking care of us.

They did exactly what they said they would do!  Very pleased with the services.

Very satisfied with the services.  Everyone was kind and professional.  They kept us well informed of work being done and time frame for completion.

SERVPRO's services were excellent.  The employees were very friendly and knowledgeable.  SERVPRO went to the limit to help us out.  I would recommend SERVPRO to everyone!

Thanks for cleaning our carpet. They look great!

I called them and set up an appointment, they came out and took care of my mold problem.

Nice, hardworking young men helped me after my home was devastated.  

We were very happy they came to help after Hurricane Harvey. 

A few words that I would use to describe SERVPRO's services; quality work and excellent service.  The bathroom remodel exceeded my expectations!  Great job!

I would most definitely recommend this SERVPRO to others.  The workers were very professional.  I will be using SERVPRO for all my future jobs.

Great Team! Very hard worker. I would recommend them to neighbors and friends. 

A great group of young men - ALL respectful, friendly, knowledgeable and hard workers.  It was a delight having them do our work - we shared laughter, restaurant recommendations, etc.  A job well done by all, including Dan, a ten star supervisor.

After the hurricane and all of that water flooded our house, our main concern was mold. These guys did a great job to take care of us. 

I don't need to worry about mold after I watched the crew work on my house after the flood. Great Job!

Dan Bartlett was particularly professional and focused on our remediation from start to finish.  We liked the whole crew, especially Ben and Cody, who we dealt with mostly.

Our SERVPRO team was awesome!  They came immediately and worked diligently on our home.  The staff was clean and courteous.  I would recommend them to anyone!

They were great! Loved how fast they were able to get the job done and how they worked around our business hours. 

The young team manager (Dan) was outstanding! He explained everything to us and had a team taking care of us so fast. 

I called SERVPRO and they were at my door within 1 hour. The crew so so fast with getting the basement dry and getting the smell gone, my wife could not believe it. 

I was so surprised at how fast the crew was able to finish the job. The crew even went the extra mile and help me lift a few heavy items that needed moved. Very Pleased!

Outstanding work and explained everything to me. 

Great Company and Awesome Workers! Customer satisfaction is top priority!

Awesome people, awesome work. Highly recommend. Will not disappoint

I was well pleased throughout the whole process.  They took care of everything and were very courteous and professional!

Very professional and knowledgeable staff.  Quick response to the job.  Easily accessible to contact and communicate with through the process!

Could not ask for better service.  Would definitely recommend.  A+

Very professional.  Kept me up to date on all work.  Could not have asked for better service.

My family and I are extremely happy and impressed with SERVPRO of Boyd, Carter, Greenup and Lewis Counties.

I couldn’t be more pleased.  They did an outstanding job.  (They are) honest, dependable, top notch (and I would) recommend them to anyone.

I would recommend SERVPRO to anyone.

Very impressed with the quick response, precision, accuracy, and equipment that was used and effectiveness. We greatly appreciate the wonderful, professional team and knowledge of the team. What you do makes a difference!

Very happy with the service we received.

Thank you for your awesome work!

Would recommend this company to others.

Thank you for the carpet cleaning and the kind gesture.  We will sure recommend SERVPRO of Flatwoods (Boyd, Carter, Greenup & Lewis Counties) to all our friends and family!

We just can't thank you enough for helping us out in our time of need!  Your guys were so very respectful and such hard workers.  They even looked very professional the entire time they worked and boy did they work hard!  We really appreciate your kind gesture!  Thanks so very much!

I was very impressed with Jimmy and his team. Very professional, courteous, and trustworthy team!!! I would definitely recommend their services to anyone.

The two SERVPRO men were very informative, attentive to each situation, and communicated well with business (information), as well as social.  You can be proud of these men that work for you.  A real asset to the company.

The SERVPRO of Boyd, Carter, Greenup & Lewis Counties team went above and beyond to make my devastating circumstances manageable.  They were prompt, courteous and professional in every way.  Their lighthearted spirit encouraged me in a time, which otherwise was filled with disappointment and loss.  To have traveled so far from their own homes and families to take care of my needs meant the world to me.  I highly recommend them and their services.

SERVPRO of Boyd, Carter, Greenup & Lewis Counties did a very good job and it wasn't an easy job to do.  The crew was very nice.  If it hadn't been for them I don't know what I would have done.

Made a call to SERVPRO of Boyd, Carter, Greenup & Lewis Counties and within a half hour they were pumping water.  Great job, great crew and great people to work with.

I was very impressed with how quick you got to me and your professionalism.

I can't say enough about how good the crew was from SERVPRO of Boyd, Carter, Greenup & Lewis Counties.  They explained the process well and made me feel better.  The crew was sweet as they could be, thorough, trustworthy, passionate, helpful and professional!

All these young men were kind and responsible in their work.  I would strongly recommend them to anyone.  Please extend my thanks! 

I can't say how much I LOVE one of my new bathrooms!! It is definitely "Pinterest quality!"  Thanks so much to Jerry and Jimmy Rowe and all the guys at SERVPRO of Boyd, Carter, Greenup and Lewis Counties for all of your awesome work!!

We wanted to express our appreciation for your diligence and your patience in helping to restore the Grayson branch.

Thank you Jerry and Jimmy Rowe of SERVPRO!! You guys are the best! 
They are saving the day here at our Ashland location (Tri-State Rehab Services and Preferred Fitness)!

The staff was very friendly. I was impressed with the staff, especially the women. Very thorough, hard workers.