Recent Posts

Does Your House Need a Breather?

5/7/2020 (Permalink)

Owning a home is a wonderful experience that comes with huge responsibilities. The list of what needs to be checked is a lengthy one that can honestly seem overwhelming at times – so let us handle a few of them for you! 

One area that many homeowners neglect is properly maintaining the air ducts. If you think about what the air ducts do for your home, it is very similar to what lungs do for your body. With that in mind, the industry standard for residential properties is to have the air ducts cleaned every two-five years. This process improves indoor air quality by moving debris within the ductwork. It will increase the lifespan of your AC system and make it more efficient.

You may be thinking, “What could they possibly find in these units?” Well, I am glad you asked!

We have removed things as crazy as a toy car, to the more serious discoveries of mold that people never knew existed. Fortunately, not only do we remove debris, but we also treat it with an antimicrobial agent to eliminate mold and bacteria. This is a preventive measure that absolutely helps keep your system free of nasty airborne agents.

Do the smart thing and let us keep your house lungs clean. We will ensure your ductwork, air handler, and system are free of old toy cars and mold. We are equipped to handle any size unit whether you have a residential home that needs care or a building as large as a hospital. If we do find damaged duct-work or maybe the air duct was never connected, we can complete minor repairs such as reattaching them to the vent.

Call SERVPRO® of Boyd, Carter, Greenup & Lewis Counties today, and let us help you breathe easier!

Does Your Commercial Building Have Mold?

5/1/2020 (Permalink)

Have you found some type of mold in your commercial building? We understand that you may be concerned about the health of yourself and your employees. Rest assured that we receive many calls concerning mold in commercial buildings, and we don't want you to panic. 

We can address these concerns, by finding out:

  • Where is the source of moisture?
  • What needs to be fixed to stop the moisture from entering the workplace?
  • Are any employees experiencing any health effects from this?

If the answer is “Yes” to the Health Issues question, we immediately refer the called to a company that specializes in Indoor Air Quality and Mold testing. We have a few companies that we work closely with if you would like recommendations. 

We want to make something very clear as there tends to be confusion around this topic: SERVPRO of Boyd, Carter, Greenup & Lewis Counties is able to remediate the mold, but we cannot test the mold. An Indoor Air Quality Specialist is able to give the business owner more information through 1.) a full site visual inspection, 2.) collection and testing cultured air and surface samples, and 3.) measuring the moisture levels in the building. Their findings and recommendations are included in a report, or protocol, which is given to the customer.

  • The next step is for the commercial customer to send us the protocol.
  • We can then do an assessment at the business site.
  • Only then, can we give a price range, and scope of work, keeping in mind that there may be unknowns.

We're Ready... Are You?

4/21/2020 (Permalink)

Severe weather can happen at any time, anywhere. Each year, Americans cope with an average of the following:

*10,000 severe thunderstorms

* 5,000 floods or flash floods

* 1,300 tornadoes 

* 2 Land-falling deadly hurricanes

Approximately 98% of all presidentially declared disasters are weather-related, leading to around 650 deaths per year and nearly $15 billion in damages. Knowing your risk of severe weather, taking action, and being an example are just a few steps you can take to be better prepared to save your life and assist in saving the lives of others.  

KNOW YOUR RISK: The first step to becoming weather-ready is to understand the type of hazardous weather that can affect where you live and work, and how the weather could impact you, your business, and your family. Check the weather forecast regularly, obtain a Weather Radio and learn about wireless emergency alerts. Severe weather comes in many forms, and your shelter plan should include all types of local hazards. 

TAKE ACTION: Take the next step in severe weather preparedness by creating a communicating plan for your home and business. Put together or purchase an emergency kit. Keep important papers and valuables in a safe place.

BE an EXAMPLE: Once you have taken action to prepare for severe weather, share your story with co-workers and family and friends on Facebook or on Twitter. Your preparedness story will inspire others to do the same.  

The Cleaning Experts

4/21/2020 (Permalink)

SERVPRO is Here to Help during this time of need

During this unprecedented time caused by the global pandemic of coronavirus, this is a reminder to our customers that we are specialists in cleaning services, SERVPRO of Boyd, Carter, Greenup & Lewis Counties adheres to the highest cleaning and sanitation standards.

Specialized Training

We are prepared to clean and disinfect your home or business, according to protocols set forth by the Centers for Disease Control and Prevention. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff performs on a daily basis.

The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets, and tables. Other spaces mentioned in the CDC’s guidance for commercial spaces include:

  • Kitchen/Food Areas
  • Bathrooms
  • Schools/Classrooms
  • Offices
  • Retail Spaces
  • Water Fountains
  • Shelving/Racks
  • Sales Counters
  • Carpets and Rugs
  • Stair Handrails
  • Elevator Cars
  • Playground Equipment
  • Fitness Equipment

Specialized Products

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. While there is currently no product tested against this particular strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities.

Call Today for a Proactive Cleaning

If your home or business needs deep cleaning services, call the experts today SERVPRO of Boyd, Carter, Greenup & Lewis Counties at (606) 836-8000

What To Expect

4/21/2020 (Permalink)

Nobody likes the unexpected – it can be scary, overwhelming and worst case, time and cost-consuming. That’s why we here at SERVPRO of Boyd, Carter, Greenup & Lewis Counties try and ease the blow of the unexpected. We are a team of highly trained individuals with specialized equipment, tools, and skills needed to make sure that your water damage is taken care of properly and swiftly. 

What can you expect when you give us a call then?

Someone from our office will first take your call; we’ll take your name, number, and address down and then ask detailed questions so we know exactly what your situation looks like. As soon as we hang up the phone with you, we are dispatching a team out to your home and business so they can be on-site as soon as possible. You will also be assigned an admin within the office to take care of your job – they will give you updates, and work with your insurance provider. 

Once we get to your home, we will extract any standing water that needs to be extracted using either a handheld extractor or an extractor that we can ride on. We will then place fans and dehumidifiers to help with the drying process. 

In the next few days, we will continue to monitor the drying process and we will drill holes and pull baseboards if necessary. 

If you find yourself with an unexpected water loss give us a call at (606) 836-8000

Biohazard Cleaning

4/21/2020 (Permalink)

SERVPRO of Boyd, Carter, Greenup & Lewis counties does more than just fire and water restoration.  Our professionals can also help you with Biohazard, Vandalism, and Crime Scene Cleanup.

Bloodborne pathogens can be scary. Bodily fluids, tissues, and other potentially risky substances can be removed and disposed of properly by our technicians who are trained in proper biohazard removal.

Crime scene residue can be overwhelming. Once law enforcement is finished with the area, let our professional technicians come in and deal with the fingerprint powder, evidence-gathering chemicals and residues from tear gas or pepper spray.  

Arson and vandalism can leave a home or business owner feeling vulnerable, violated and unsafe.  Let SERVPRO of Boyd, crater, Greenup & Lewis Counties aftermath. Our team can remove spray paint, clean up broken glass and clean up after a fire.

We are always “Here to Help” in any situation you might encounter. We pride ourselves in being a bright spot in a bad situation. Should you ever need our services, you can call our office anytime. (606) 836-8000

Why We Are Essential

4/9/2020 (Permalink)

The disaster recovery, emergency mitigation, disinfection, and restoration industries provide essential services necessary to protect public health, safety, and essential operation of homes and businesses.  When water or fire damage drives a family from their home, the SERVPRO network, which is comprised of more than 1,700 independently owned and operated franchises, mitigates the adverse effects and restores the residents for occupancy. When dangerous toxins or pathogens, such as microbes and viruses, contaminate a structure, the professionals in the SERVPRO franchise network employ products approved by the U.S Environmental Protection Agency to clean, disinfect and restore the property. 

We are Cleaning Experts

3/18/2020 (Permalink)

SERVPRO is Here to Help during this time of need

During this unprecedented time caused by the global pandemic of coronavirus, this is a reminder to our customers that we are specialists in cleaning services, and we adhere to the highest cleaning and sanitation standards.

Specialized Training

We are prepared to clean and disinfect your home or business, according to protocols set forth by the Centers for Disease Control and Prevention. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff perform on a daily basis.

The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets, and tables. Other spaces mentioned in the CDC’s guidance for commercial spaces include:

  • Kitchen/Food Areas
  • Bathrooms
  • Schools/Classrooms
  • Offices
  • Retail Spaces
  • Water Fountains
  • Shelving/Racks
  • Sales Counters
  • Carpets and Rugs
  • Stair Handrails
  • Elevator Cars
  • Playground Equipment
  • Fitness Equipment

Specialized Products

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. While there is currently no product tested against this particular strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities.

Call Today for a Proactive Cleaning

If your home or business needs deep cleaning services, call the experts today – SERVPRO of Boyd, Carter, Greenup & Lewis Counties at (606) 836-8000

Sources:

https://www.cdc.gov/coronavirus/2019-ncov/hcp/guidance-prevent-spread.html?CDC_AA_refVal=https%3A%2F%2Fwww.cdc.gov%2Fcoronavirus%2F2019-ncov%2Fguidance-prevent-spread.html

https://www.cdc.gov/coronavirus/2019-ncov/specific-groups/guidance-business-response.html

Winter Storm Water Damage Prevention Tips

12/11/2019 (Permalink)

Many people are unprepared for the quickly approaching winter season and the winter storms that bring frigid temperatures along with ice and snow.  SERVPRO of Boyd, Carter, Greenup & Lewis Counties recommends having a winter checklist for your home or business to help prevent water damage from winter storms.

Here are a few items to consider:

  • Put weather stripping on doors and windows to prevent heat from escaping and cold air from entering.
  • Insulate water pipes to help prevent them from freezing and possibly bursting.
  • Check your roof for possible leaks and loose or broken shingles.
  • Keep space heaters at least three feet from anything flammable.
  • Trim tree limbs that are close to the house.
  • Clean gutters.
  • Stock up on ice melt.

If your property is affected by a disaster, such as water damage, call the trusted professionals at SERVPRO of Boyd, Carter, Greenup & Lewis Counties at (606) 836-8000;  we are always here to help.

SERVPRO Is Here To Help

12/11/2019 (Permalink)

Heavy rains this season continue to cause water damage to homes and businesses in our area.  Our crews are trained and IICRC certified to clean and dry your damaged property to industry standards.  The picture shows our fleet ready to deliver flood relief supplies earlier this year.  Our trucks are always loaded with the right equipment and ready to dispatch to any size disaster.  With the right experience and equipment, the men and women from SERVPRO of Boyd, Carter, Greenup & Lewis Counties stand ready to answer the call, day or night.

If you have any flood damage or water damage in your home or business call the trusted professionals at SERVPRO of Boyd, Carter, Greenup & Lewis Counties at (606) 836-8000.  Our experienced crews are always here to help.