Recent Posts

The Importance of Professional Water Damage Restoration

1/16/2021 (Permalink)

Imagine coming home from work or even vacation to a flooded home, thanks to a faulty mechanism in your washing machine. You are ready to pull your hair out! You know you need help now because those hardwood floors will absorb a lot of water, as will the lower portion of your walls. If left untreated, water damage can lead to mold and mildew problems, as well as cause structural weakness to the damaged areas.
Trying to repair the water damage yourself to your home may end up making the problem even worse. Our professional techs at SERVPRO know all too well the damages water can do to your home. We have all the equipment needed to dry your walls and floors before that damage becomes permanent.
We also know that problems can happen anytime - day or night; this is the reason we offer our customers 24-Hour Emergency Services. We understand you need immediate professional help after your home is flooded.
SERVPRO is a locally owned and operated business with professionally trained technicians. Our techs are skilled in water restoration, mold remediation, carpet and furniture cleaning, as well as any other cleaning that may be needed. We know how to assess the problem and get the job done quickly and efficiently.

Our techs have all the knowledge, experience, and tools they need to restore your property correctly. We use four factors to help determine how long it will take to dry your home:

  • Temperature: needs to be kept between 70 and 90 degrees.
  • Humidity: ideally between 30% and 60%.
  • Extraction of Water: the more that can be removed, the better.
  • Air Movement: need to steadily move wet air away from wet surfaces.

We finish each job by providing our customers with documents proving the property is restored to its preloss condition. SERVPRO works with you and your insurance company, providing you with any paperwork you need to process your claim. 

No matter what time of day or night, when an emergency happens, you can trust SERVPRO to respond to your water removal needs quickly. It's nice to know that someone has your back when a crisis strikes.
Contact SERVPRO of Boyd, Carter, Greenup, and Lewis Counties for more information about restoring your water damaged home. Our IICRC certified technicians can arrive promptly. (606) 836-8000.

Stay Aware of the Weather to Help Avoid Water Damage to Your Business or Home

1/16/2021 (Permalink)

When a winter storm or unusually cold temperatures strikes your home or business, widespread damage can be expected. Among the worst type of damage is water damage, which can take a few forms, including:

  • Water and ice damage from clogged gutters
  • Frozen outdoor hoses causing burst valves
  • A pipe break in exposed plumbing

Businesses Should Clean the Gutters Just Like a Homeowner

Even if you rent the building you occupy, the gutters need to be regularly cleaned. Leaves and debris can cause ice dams during a winter storm, leading to serious water damage. It can force water under eaves and destroy a roof.

Once water gets into unprotected areas, it can cause tons of havoc inside. Plus, mold can grow from wet building materials, and if it gets bad enough, your operations might be shut down while it’s cleaned up. Gutter guards can also help prevent ice dams.

Rubber Hoses Can Cause a Plumbing Disaster
If your business uses hoses outside for cleanup or landscaping maintenance, make sure they are taken in if the weather is supposed to drop below 30 degrees. The water valve can take short excursions below freezing, but not long ones. If you expect a deep freeze, protect the valve with an outdoor foam faucet cover.

Exposed Plumbing Suffers During Unusual Cold
Virtually every winter in Ohio comes with a prolonged cold wave that will cause burst pipes for many businesses.  If a winter storm happens late at night, it might not be caught for hours, causing massive destruction.

Once it gets this serious, you’ll need an experienced local storm damage cleanup company to evaluate your immediate needs and stop further damage.

Common Causes of Household Fires

1/16/2021 (Permalink)

Here are top 5 most common causes of house fires as identified by the National Fire Protection Association.


From 2007-2011, the NFPA says there were an average of 10,630 fires in the U.S. that were started by candles, causing 115 deaths, 903 injuries and approximately $418 million in property damage. That is an average of 29 candle fires per day.

Safety tips:

  • Never leave a candle burning near flammable items.
  • Never leave a candle burning in a child’s room or an unoccupied room.
  • Make sure candles fit securing into candle holders so they won’t tip over.
  • Blow out any candles before leaving a room or going to sleep


While the number of fires caused by smoking is trending downward, the NFPA found that there was still an average of 17,600 related fires per year resulting in 490 deaths and more than $516 million in property damage.

Safety tips:

  • If you smoke, consider smoking outside.
  • Use wide, sturdy ashtrays to catch butts and ashes.
  • Look for cigarette butts under furniture and between seat cushions to make sure no lit butts have fallen someplace where they can’t be seen.
  • Don’t smoke in bed, when you’re tired or around medical oxygen.

Electrical & Lighting

According to the NFPA, in 2011 approximately 47,700 home structure fires were caused by some sort of electrical failure or malfunction. These resulted in 418 deaths, 1,570 injuries and $1.4 billion in property damage.

Safety tips:

  • Don’t overload outlets or electrical cords.
  • Make sure you have the right cord for the job – inside cords for inside, heavy duty/outside cords for outdoor use.
  • Don’t leave Christmas lights, Christmas trees, or halogen lights on overnight or when not at home.
  • Consider having an electrician perform an annual checkup of your home’s wiring.

Dryers & Washing Machines

Clothes dryer fires happen more often than one might think, accounting for 16,800 home structure fires in 2010 and doing more than $236 million in property damage. 

Safety tips:

  • Clean the lint screen frequently and don’t run the dryer without it.
  • For gas and propane dryers, make sure there aren’t any leaks in the lines.
  • Vent the dryer to the outside of the house and ensure nothing blocks the vent pipe.
  • Clean the vent pipe and the area where the screen is housed.
  • Keep the area around the dryer free of combustible materials.


From 2007-2011, NFPA says there were an average of 22,600 fires per year caused by lightning strikes.

Safety tips:

  • Stay away from doors and windows during an electrical storm.
  • Do not use corded phones, computers, TVs or other electrical equipment during storms.
  • Unplug major electronics – TVs, stereo equipment, computers and microwaves to minimize damage if there is a lightning strike close by.
  • Avoid plumbing such as sinks, baths and faucets during a thunderstorm.

You experience a fire in your home, don't hesitate to call SERVPRO of Boyd, Carter, Greenup and Lewis Counties at (606) 836-8000

Extinguish Odors With Deodorization

1/14/2021 (Permalink)

Even a small fire can cause odors for years to come if the affected areas are not properly cleaned and deodorized. Fire, smoke, and soot damage in your home or business can create unpleasant and potentially permanent problems. As various materials burn, the smoke produced travels throughout the structure, leaving odorous residues and deposits on surfaces and in hard-to-reach places. Unless fast, professional action is taken, these residues and deposits can cause permanent damage to contents and may result in resurfacing odors.

With technicians certified by the Institute of Inspection, Cleaning, and Restoration (IIRC), SERVPRO of Boyd, Carter, Greenup & Lewis Counties provides specialized services that can rid your home or business of offensive odors left by fire or smoke damage. We do not cover up lingering odors with a fragrance; we seek out and remove the sources of the odor. If you or a customer suffer fire damage or some other accident and require deodorization services, contact SERVPRO of Boyd, Carter, Greenup & Lewis Counties at (606) 836-8000. Whether its fire, water, or mold damage, or just a stubborn odor that refuses to go away, we'll help make it "Like it never even happened."

Other Odors that may require DEODORIZATION:

  • Cigarette Smoke
  • Pet Odors
  • Decomposition
  • Mold

Space Heaters Need Their Space

1/14/2021 (Permalink)

SERVPRO of Boyd, Carter, Greenup & Lewis Counties reminds you that half of all home heating fires happen during the months of December, January, and February. The National Fire Protection Association Agency offer the following safety tips:

  • Place the heater on a hard, level, and nonflammable surface. They are intended to sit on the floor and not a table.
  • Establish a 3-foot kid and pet-free zone around the heater, and never put a space heater in a child's room.
  • Keep the space heater at least 3 feet away from such combustible materials as furniture, bedding, and curtains.
  • Do not use a heater in a workshop or garage near paint, gas cans, or matches.
  • Turn it off when you leave the room or go to bed.
  • Unplug the heater when not in use by pulling the plug straight from the outlet. Check the cord for damage periodically, and do not use it if it’s frayed or worn.
  • Do not plug another electrical device or an extension cord into the same outlet as a heater, which can cause overheating.
  • Install working smoke alarms on every level of your home and test them monthly.

SERVPRO of Boyd, Carter, Greenup and Lewis Counties is always available 24/7/365 to service your needs!

Less Than One Day Before Damage Starts

1/14/2021 (Permalink)

At SERVPRO® of Boyd, Carter, Greenup and Lewis Counties we want to do what we can to help you be ready in case of a water damage in your home from such things as a burst pipe or clogged toilet.  Quick response is essential to limiting water damage in your home.  Many people tend to think that water cannot cause that much damage or that it will dry on its own if they just leave it alone, but that will cause secondary damages.

The faster you act, the better you can minimize the damage (and cost). If disaster should ever strike make sure to call the SERVPRO team of Boyd, Cater, Greenup and Lewis Counties, we are eager to serve our community, and are ready 24/7 365 at (606) 836-8000.

#SERVPRO #LikeItNeverEvenHappened #HereToHelp #NATLPREP

Tips For Preventing Fires

11/3/2020 (Permalink)

As the temperature starts to drop we begin see an increase in fire damage. This blog will focus on ways to help prevent fires at your home or business. According to a 2018 study there were over 1.3 million properties that suffered a fire damage. This resulted in over 15,000 injuries and over 25 million dollars in repairs. By practicing these tips you can help prevent having a fire at your house.

-Check Smoke Detectors Regularly

When a fire initially starts a properly working smoke detector can not only save you money, but it could also save your life. It is recommended to test them monthly and frequently exchange the batteries. It only takes a few minutes to test them and its recommended to completely replace the detectors once every ten years. If your house has more then one floor its best to have detectors on each level and especially one close to each sleeping area.

-Watch Your Appliances

Stoves, washing machines, and microwaves all make our lives easier. However, when not used properly they can easily start a fire. Its recommended to clean these appliances regularly and not to use them when nobody is present.

-Be Extra Safe in The Kitchen

Recent studies have show that over half of house fires start in the kitchen. It’s important make sure you keep a fire extinguisher in close reach of the kitchen. Grease fires are most common in this area. It’s important to know that you must treat a grease fire differently than a regular fire. Never use water to put out a grease fire. Instead try to cover the fire with a heavy metal lid or dump baking soda directly on it.

-Don’t Smoke Inside

We don’t recommend smoking period. However, if you do please step outside and dispose your cigarette butts in a safe place.

-Have A Plan

Even if you follow all these tips there is still a chance your home could experience a fire. It’s smart to have an emergency plan in place. If you don’t already one the best time to make one is now. Choose a safe meeting place outside your house. Establish escape routes from every room of your house. Finally make sure everyone in your home knows where the fire extinguishers are and how to use them properly.  

SERVPRO of Boyd, Carter, Greenup & Lewis Counties (606) 836-8000.

Commercial Cleaning Services

11/3/2020 (Permalink)

When commercial building owners think of SERVPRO fire, water, and mold are the first things to come to mind. While these things are our specialty, there is also a long list of other services we provide to our commercial clients. This blog will provide a spotlight on some of the lesser known services that we perform on commercial buildings.

-Carpet Cleanings

It’s important for commercial facilities to have a professional appearance inside and out. One effective way to keep the inside looking and smelling nice is to have the carpets cleaned regularly. One main benefit from this service is that it extends the life of the carpet.

-Air Duct Cleaning

Keeping the air ducts clean is important for many reasons. The most important one is that it will save you money in the long run. If your ducts are dirty and congested it makes the unit work harder and uses more energy. This will cause your HVAC unit lifespan to decrease dramatically. Clean air ducts not only keep the facility smelling better, but it also increases the life of your unit.

-Bio Hazard Cleanup

Although this doesn’t happen everyday its good to know a company that can help you with this type of cleanup. If an employee cuts his hand on a machine, we can clean up the mess that is left behind. This type of cleaning isn’t done by regular janitorial companies. There are extra safety measures that must be in place to clean up biohazard.

-Corona Virus Cleanings

We offer two different types of corona cleanup. Preventative cleanings as well as confirmed cases. We can sanitize and disinfect large commercial facilities. By doing so your company can safely return to work if an employee tests positive.

These are just a few of our lesser known services. If anything ever goes wrong at your commercial facility please reach out and we will be happy to assist your needs! Call SERVPRO of Boyd, Carter, Greenup & Lewis Counties at (606)-836-8000.

Is Your Business Prepared?

11/3/2020 (Permalink)

Is Your Business Prepared?

Storm damage comes in all shapes and sizes and can have ill effects on your business. Having a Disaster Recovery Plan in place in case of business interruption can keep your business running at a certain capacity in the event of an emergency.

If your business takes the time to create and implement a good disaster recovery plan that includes steps to contain the effects of a storm damage, as well as minimize the potential for down time it can assist in getting your business back up and running quickly.

Take advantage of our FREE Emergency Response Plans and call our office at (606)-836-8000 to schedule your appointment today. Our SERVPRO® of Boyd, Carter, Greenup & Lewis Counties professionals can help put a tailored plan together for your business that ensures you can effectively bounce back from storm damage that might occur. Give us a call at (606)836-8000.

Faster to Any Disaster

11/3/2020 (Permalink)

When your Boyd, Carter, Greenup or Lewis County home or business is affected by damage it is important to act fast! Here at SERVPRO® of Boyd, Carter, Greenup & Lewis Counties, we follow our 1-4-8 service guidelines to ensure that timely mitigation is a top priority. With fast response and our extensive training, our SERVPRO® professionals are able to help control damage, recovery cost, and downtime.

SERVPRO® 1-4-8 Response Guidelines

1 HOUR – Within one hour of notice of loss, SERVPRO® of Boyd, Carter, Greenup & Lewis Counties will contact you to arrange for service.

4 HOURS – Within four hours of loss notification, SERVPRO® of Boyd, Carter, Greenup & Lewis Counties will be on-site to start mitigation services (unless another time is requested)

8 HOURS – Within eight business hours, we will initiate a verbal briefing of the scope of damage and the mitigation efforts to you and your insurance carrier.

All SERVPRO® franchises are held to these guidelines set forth by SERVPRO® Headquarters. If you find yourself with damage to your home remember to call SERVPRO® of Boyd, Carter, Greenup & Lewis Counties at (606) 836-8000 to begin service.