What our Customers say...


I called them and set up an appointment, they came out and took care of my mold problem.

Nice, hardworking young men helped me after my home was devastated.  

We were very happy they came to help after Hurricane Harvey. 

A few words that I would use to describe SERVPRO's services; quality work and excellent service.  The bathroom remodel exceeded my expectations!  Great job!

I would most definitely recommend this SERVPRO to others.  The workers were very professional.  I will be using SERVPRO for all my future jobs.

Great Team! Very hard worker. I would recommend them to neighbors and friends. 

A great group of young men - ALL respectful, friendly, knowledgeable and hard workers.  It was a delight having them do our work - we shared laughter, restaurant recommendations, etc.  A job well done by all, including Dan, a ten star supervisor.

After the hurricane and all of that water flooded our house, our main concern was mold. These guys did a great job to take care of us. 

I don't need to worry about mold after I watched the crew work on my house after the flood. Great Job!

Dan Bartlett was particularly professional and focused on our remediation from start to finish.  We liked the whole crew, especially Ben and Cody, who we dealt with mostly.

Our SERVPRO team was awesome!  They came immediately and worked diligently on our home.  The staff was clean and courteous.  I would recommend them to anyone!

They were great! Loved how fast they were able to get the job done and how they worked around our business hours. 

The young team manager (Dan) was outstanding! He explained everything to us and had a team taking care of us so fast. 

I called SERVPRO and they were at my door within 1 hour. The crew so so fast with getting the basement dry and getting the smell gone, my wife could not believe it. 

I was so surprised at how fast the crew was able to finish the job. The crew even went the extra mile and help me lift a few heavy items that needed moved. Very Pleased!

Outstanding work and explained everything to me. 

Great Company and Awesome Workers! Customer satisfaction is top priority!

Awesome people, awesome work. Highly recommend. Will not disappoint

I was well pleased throughout the whole process.  They took care of everything and were very courteous and professional!

Very professional and knowledgeable staff.  Quick response to the job.  Easily accessible to contact and communicate with through the process!

Could not ask for better service.  Would definitely recommend.  A+

Very professional.  Kept me up to date on all work.  Could not have asked for better service.

My family and I are extremely happy and impressed with SERVPRO of Boyd, Carter, Greenup and Lewis Counties.

I couldn’t be more pleased.  They did an outstanding job.  (They are) honest, dependable, top notch (and I would) recommend them to anyone.

I would recommend SERVPRO to anyone.

Very impressed with the quick response, precision, accuracy, and equipment that was used and effectiveness. We greatly appreciate the wonderful, professional team and knowledge of the team. What you do makes a difference!

Very happy with the service we received.

Thank you for your awesome work!

Would recommend this company to others.

Thank you for the carpet cleaning and the kind gesture.  We will sure recommend SERVPRO of Flatwoods (Boyd, Carter, Greenup & Lewis Counties) to all our friends and family!

We just can't thank you enough for helping us out in our time of need!  Your guys were so very respectful and such hard workers.  They even looked very professional the entire time they worked and boy did they work hard!  We really appreciate your kind gesture!  Thanks so very much!

I was very impressed with Jimmy and his team. Very professional, courteous, and trustworthy team!!! I would definitely recommend their services to anyone.

The two SERVPRO men were very informative, attentive to each situation, and communicated well with business (information), as well as social.  You can be proud of these men that work for you.  A real asset to the company.

The SERVPRO of Boyd, Carter, Greenup & Lewis Counties team went above and beyond to make my devastating circumstances manageable.  They were prompt, courteous and professional in every way.  Their lighthearted spirit encouraged me in a time, which otherwise was filled with disappointment and loss.  To have traveled so far from their own homes and families to take care of my needs meant the world to me.  I highly recommend them and their services.

SERVPRO of Boyd, Carter, Greenup & Lewis Counties did a very good job and it wasn't an easy job to do.  The crew was very nice.  If it hadn't been for them I don't know what I would have done.

Made a call to SERVPRO of Boyd, Carter, Greenup & Lewis Counties and within a half hour they were pumping water.  Great job, great crew and great people to work with.

I was very impressed with how quick you got to me and your professionalism.

I can't say enough about how good the crew was from SERVPRO of Boyd, Carter, Greenup & Lewis Counties.  They explained the process well and made me feel better.  The crew was sweet as they could be, thorough, trustworthy, passionate, helpful and professional!

All these young men were kind and responsible in their work.  I would strongly recommend them to anyone.  Please extend my thanks! 

I can't say how much I LOVE one of my new bathrooms!! It is definitely "Pinterest quality!"  Thanks so much to Jerry and Jimmy Rowe and all the guys at SERVPRO of Boyd, Carter, Greenup and Lewis Counties for all of your awesome work!!

We wanted to express our appreciation for your diligence and your patience in helping to restore the Grayson branch.

Thank you Jerry and Jimmy Rowe of SERVPRO!! You guys are the best! 
They are saving the day here at our Ashland location (Tri-State Rehab Services and Preferred Fitness)!

The staff was very friendly. I was impressed with the staff, especially the women. Very thorough, hard workers.