No job too big or too small

1/24/2024 (Permalink)

Ready to start remediation on a gym fire with heavy smoke damage.

The after effects of a fire can be devastating whether it's in a residence or a commercial building or a school. SERVPRO of Boyd, Carter, Greenup & Lewis Counties has tackled jobs both big and small and the results are always the same, as good or better than before the fire. We received a call for a fire at a local school gym on the Friday before Christmas, we had a crew working through the weekend and it was all hands on deck the day after Christmas. It's been a long process but with the right equipment to get the job done they'll be back up and running soon! 

Why SERVPRO of Boyd, Cater, Greenup and Lewis Counties?

11/2/2023 (Permalink)

Locally Owned Company with National Resources

SERVPRO of Boyd, Carter, Greenup & Lewis Counties is locally owned and operated, so we’re already close by and ready to respond immediately when you need us. We’re also part of a national network of over 1,700 Franchises, which gives us access to more resources for larger cleaning or restoration projects or major storm scenarios. Emergencies do not happen at convenient times, which is why we offer our residents and commercial business owners a 24-hour emergency call-line and promise to arrange a service within one hour of receiving your call.

SERVPRO of Boyd, Carter, Greenup & Lewis Counties technicians are highly trained and use advanced equipment and techniques to clean and restore your home. Our focus on training and documentation help our technicians make your house feel like home again.

The SERVPRO Hero Ready Training Program is a training system designed to help SERVPRO^® Franchises train their employees to provide superior service. In a service business, trained employees make the difference between success and failure. Trained employees perform better, are more competent, and decrease customer complaints.

This program provides a practical and effective method for employee training. Involvement in this program improves employee skills and provides an opportunity for employee recognition. It is the goal of SERVPRO to help develop the highest quality front line employees in the industry.

As a locally owned company we understand and know the needs of people in the communities we serve, a call to our franchise will connect you to not only a trained professionals but you may also be talking to your neighbor! We care about our communities and the people we serve. 

Prepare for your pets!

11/1/2023 (Permalink)

It's easy to plan ahead and protect your pets.

In the USA a whopping 66% of households have pets and unfortunately they are caught up in the same situations as humans when disasters strike. Planning ahead for their well being and safety is key not only for their health but for your piece of mind if you should find your family in a natural disaster, fire or any other situation what may drive you from your home. Here are a few steps you can take now to ensure their safe keeping:

1) Place a sign on all exterior doors alerting First Responders to the number of pets inside. Disasters don't always strike when you're at home.

2) Have an evacuation plan for your pets. Make sure you have carriers or leases close to your exits so you can grab them in a minutes notice.

3) Find a hotel, relative or friend who can accommodate you and your pets if needed in advance. If you can't find accommodations together find a shelter or veterinarian who can keep your pets.

4) Prepare a "Grab and Go" bag for your pets. Some items to include may be water & food bowls, dry/canned food, toys or warm blanket.

Pets can be a part of our family, save yourself the heart ache of losing a pet by planning ahead.    

STAY SAFE DURING THE HOLIDAY SEASON

10/18/2023 (Permalink)

With the Holiday Season rapidly approaching now is the time to make sure your household is ready and all your family members are aware of a few important safety tips.

1) Keep decorations at least 3 feet away from heat sources, especially those with open flames like candles and fireplaces.

2) Do not run extension cords under rugs or furniture.

3) Be sure to water live Christmas trees to keep them fresh and safe.

4) Always turn off decorations when not at home or when you're asleep.

5) If you're using extension cords consider adding more electrical outlets to your home.

6) Only use electronics in dry areas.

7) Make sure your home has working smoke detectors.

8) Switch off space heaters when you leave the room.

9) Inspect your decorations and discard any that are worn out or damaged.

10) Keep batteries stored safely in their packages and out of reach of small children and pets.

Please follow these simple rules and have a joyful holiday season.

Helping the Community and the Enviroment

10/17/2023 (Permalink)

Reusable trash receptacles are not only easier to spot but they are more ecological than disposable receptacles often used at outdoor events.

Every year we get request from event organizers  asking us to supply trash receptacles for outdoor events and we're happy to oblige free of charge! Instead of the loading up our land fills with disposable cardboard receptacles we invested in durable plastic cans that can be used multiple times. In addition to using these cans at outdoor events we have also supplied them to are fire departments for use in their stations and also for them to use at the scene of fires and accidents. In the future we pan to donate them to area parks in the smaller communities we service where money for maintenance is tight. Taking care of our environment is important not only for now but for generations to come.  

We Are Ready For All Types of Weather

9/6/2022 (Permalink)

SERVPRO of Boyd, Carter, Greenup and Lewis Counties works to achieve preloss conditions for every disaster we encounter.  It’s our vow to meet customer needs and make the customer feel at ease throughout the process.  Our aim is to be quick yet efficient, so the customer can get back to day-to-day life.  SERVPRO of Boyd, Carter, Greenup and Lewis Counties aims to do this by maintaining professionalism throughout the whole process.  With our expertise, we can make the customer feel more at ease during such a stressful and overwhelming time.

No matter what the weather brings know that SERVPRO of Boyd, Carter, Greenup and Lewis Counties is here to help.  You have worked hard to make your house a home.  At SERVPRO of Boyd, Carter, Greenup and Lewis Counties we are here to help you restore your home and personal contents.  We are diligent and hard working to get the client back into the home.  The reason to hire a professional team when you are needing deep cleaning service is because of our precision and attention to detail.  Our trained staff brings with them the best materials, equipment, and chemicals in the business for any situation whether it is a fire, water, sewage, mold, post construction, or general cleaning job.  We are prepared for any situation and we make sure that the homeowner or business owner is happy with the results when we leave.

For an estimate call our team at (606) 836-8000.

SERVPRO Is Here To Help

5/23/2022 (Permalink)

Heavy rains this season continue to cause water damage to homes and businesses in our area.  Our crews are trained and IICRC certified to clean and dry your damaged property to industry standards.  The picture shows our fleet ready to deliver flood relief supplies earlier this year.  Our trucks are always loaded with the right equipment and ready to dispatch to any size disaster.  With the right experience and equipment, the men and women from SERVPRO of Boyd, Carter, Greenup & Lewis Counties stand ready to answer the call, day or night.

If you have any flood damage or water damage in your home or business call the trusted professionals at SERVPRO of Boyd, Carter, Greenup & Lewis Counties at (606) 836-8000.  Our experienced crews are always here to help.

Smoke and Soot Cleanup

5/2/2022 (Permalink)

Smoke and soot is very invasive and can penetrate various cavities within your home, causing hidden damage and odor. Our smoke damage expertise and experience allows us to inspect and accurately assess the extent of the damage to develop a comprehensive plan of action.  

Smoke and soot facts:

• Hot smoke migrates to cooler areas and upper levels of a structure.
• Smoke flows around plumbing systems, seeping through the holes used by pipes to go from floor to floor.
• The type of smoke may greatly affect the restoration process.

Different Types of Smoke

There are two different types of smoke–wet and dry. As a result, there are different types of soot residue after a fire. Before restoration begins, SERVPRO will test the soot to determine which type of smoke damage occurred. The cleaning procedures will then be based on the information identified during pretesting. Here is some additional information:

Wet Smoke – Plastic and Rubber

• Low heat, smoldering, pungent odor, sticky, smeary. Smoke webs are more difficult to clean.

Dry Smoke – Paper and Wood

• Fast burning, high temperatures, heat rises therefore smoke rises.

Protein Fire Residue – Produced by evaporation of material rather than from a fire

• Virtually invisible, discolors paints and varnishes, extreme pungent odor. 

Our Fire Damage Restoration Services

Since each smoke and fire damage situation is a little different, each one requires a unique solution tailored for the specific conditions.  We have the equipment, expertise, and experience to restore your fire and smoke damage.  We will also treat your family with empathy and respect and your property with care.

Have Questions about Fire, Smoke, or Soot Damage?

Call US Today 606-836-8000

Why you should choose SERVPRO of Boyd, Carter, Greenup & Lewis Counties

4/22/2022 (Permalink)

Locally Owned Company with National Resources

SERVPRO of Boyd, Carter, Greenup & Lewis Counties is locally owned and operated, so we’re already close by and ready to respond immediately when you need us. We’re also part of a national network of over 1,700 Franchises, which gives us access to more resources for larger cleaning or restoration projects or major storm scenarios. Emergencies do not happen at convenient times, which is why we offer our residents and commercial business owners a 24-hour emergency call-line and promise to arrange a service within one hour of receiving your call.

SERVPRO of Boyd, Carter, Greenup & Lewis Counties technicians are highly trained and use advanced equipment and techniques to clean and restore your home. Our focus on training and documentation help our technicians make your house feel like home again.

The SERVPRO Hero Ready Training Program is a training system designed to help SERVPRO^® Franchises train their employees to provide superior service. In a service business, trained employees make the difference between success and failure. Trained employees perform better, are more competent, and decrease customer complaints.

This program provides a practical and effective method for employee training. Involvement in this program improves employee skills and provides an opportunity for employee recognition. It is the goal of SERVPRO to help develop the highest quality front line employees in the industry.

What To Expect During a Water Loss

4/22/2022 (Permalink)

Nobody likes the unexpected – it can be scary, overwhelming and worst case, time and cost-consuming. That’s why we here at SERVPRO of Boyd, Carter, Greenup & Lewis Counties try and ease the blow of the unexpected. We are a team of highly trained individuals with specialized equipment, tools, and skills needed to make sure that your water damage is taken care of properly and swiftly. 

What can you expect when you give us a call?

Someone from our office will first take your call; we’ll take your name, number, and address down and then ask detailed questions so we know exactly what your situation looks like. As soon as we hang up the phone with you, we are dispatching a team out to your home and business so they can be on-site as soon as possible. You will also be assigned an admin within the office to take care of your job – they will give you updates, and work with your insurance provider. 

Once we get to your home, we will extract any standing water that needs to be extracted using either a handheld extractor or an extractor that we can ride on. We will then place fans and dehumidifiers to help with the drying process. 

In the next few days, we will continue to monitor the drying process and we will drill holes and pull baseboards if necessary. 

If you find yourself with an unexpected water loss give us a call at (606) 836-8000