Recent Posts

Our Highly Trained Restoration Specialists can restorm you Business!

9/13/2018 (Permalink)

Commercial Our Highly Trained Restoration Specialists can restorm you Business! We are IICRC Certified!

SERVPRO of Boyd, Carter, Greenup & Lewis Counties is an IICRC firm. The Institute of Inspection, Cleaning and Restoration Certification (IICRC) creates the standards for the restoration industry and provides training and certification to restoration companies. IICRC Certified Firms have the right to display the IICRC Certified Logo.

IICRC Certified Firms must

• Present accurate information to consumers and conduct business with honesty and integrity.

• Require a technician on all jobs who has been formally trained and passed all required tests.

• Require a continuing education program to keep technicians up-to-date on the latest changes in the industry.

• Maintain liability insurance to protect all parties in the event of an accident.

• Maintain a written complaint policy and agree to Better Business Bureau or similar arbitration to resolve disputes, and accept the conclusions and recommendations of arbitration.

The IICRC Develops The Standards For The Restoration Industry

The IICRC has been the driving force in establishing the main industry standards and reference guides for professional carpet cleaning, water damage restoration and mold remediation. These IICRC standards take years to develop and require the coordination of experts in the field: manufacturers, industry organizations, insurance professionals, training schools, contractors, and public health professionals.

Every five years, the standards are reviewed and updated. The water damage restoration field changes rapidly with advancements in technology and science, and therefore the standards must evolve to keep pace.

About SERVPRO of Boyd, Carter, Greenup & Lewis Counties

SERVPRO of Boyd, Carter, Greenup & Lewis Counties specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration and we are an IICRC Certified Firm. We believe in continuous training: from initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Storm/Flood Preparation

9/4/2018 (Permalink)

Flood Facts

Floods are one of the most common and widespread natural disasters in the United States. FEMA reports, in the last 8 years, all 50 states have experienced floods or flash floods. As most of us have recently experienced, nearly 20% of all flood insurance claims come from moderate-to-low risk areas. 

Here are a few Flood Facts provided by FEMA:

  • Flash floods can bring walls of water from 10 to 20 feet high.
  • Flooding can be caused by spring thawing (snow and frozen grounds melting in the spring), heavy rains, snow melt runoffs, flash floods, and mudflows.
  • Floods are the most widespread natural disaster aside from wildfires. 
  • A 2,000 square foot home undergoing 12 feet of water damage could cost more than $50,000 to repair.

Here are a few supplies you need to prepare for a flood:

  • Stock up on First Aid items
  • Non-perishable foods
  • Three gallons of water per person for 3 days
  • Battery operated radio for weather reports
  • Extra batteries
  • Personal hygiene necessities

About SERVPRO of Boyd, Carter, Greenup & Lewis Counties

SERVPRO of Boyd, Carter, Greenup & Lewis Counties specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Does your home or business have a mold problem?

8/17/2018 (Permalink)

Microscopic mold spores naturally occur almost everywhere, both outdoors and indoors. This makes it impossible to remove all mold from a home or business. Therefore, mold remediation reduces the mold spore count back to its natural or baseline level. Some restoration businesses advertise “mold removal” and even guarantee to remove all mold, which is a fallacy. Consider the following mold facts:

  • Mold is present almost everywhere, indoors and outdoors.
  • Mold spores are microscopic and float along in the air and may enter your home through windows, doors, or AC/heating systems or even hitch a ride indoors on your clothing or a pet.
  • Mold spores thrive on moisture. Mold spores can quickly grow into colonies when exposed to water. These colonies may produce allergens and irritants.
  • Before mold remediation can begin, any sources of water or moisture must be addressed. Otherwise, the mold may return.
  • Mold often produces a strong, musty odor and can lead you to possible mold problem areas.
  • Even higher-than-normal indoor humidity can support mold growth. Keep indoor humidity below 45 percent to minimize the chances of mold growth.

If your home or business has a mold problem, we can inspect and assess your property and use our specialized training, equipment, and expertise to remediate your mold infestation.  If you see mold, call us today at 606-836-8000

Smoke and Soot Cleanup

8/17/2018 (Permalink)

Fire Damage Smoke and Soot Cleanup Smoke and Soot Damage Can Cause a Pervasive Odor in Your Washington DC Home.

Smoke and soot is very invasive and can penetrate various cavities within your home, causing hidden damage and odor. Our smoke damage expertise and experience allows us to inspect and accurately assess the extent of the damage to develop a comprehensive plan of action.  

Smoke and soot facts:

  • Hot smoke migrates to cooler areas and upper levels of a structure.
  • Smoke flows around plumbing systems, seeping through the holes used by pipes to go from floor to floor.
  • The type of smoke may greatly affect the restoration process.

Different Types of Smoke

There are two different types of smoke–wet and dry. As a result, there are different types of soot residue after a fire. Before restoration begins, SERVPRO of will test the soot to determine which type of smoke damage occurred. The cleaning procedures will then be based on the information identified during pretesting. Here is some additional information:

Wet Smoke – Plastic and Rubber

  • Low heat, smoldering, pungent odor, sticky, smeary. Smoke webs are more difficult to clean.

Dry Smoke – Paper and Wood

  • Fast burning, high temperatures, heat rises therefore smoke rises.

Protein Fire Residue – Produced by evaporation of material rather than from a fire

  • Virtually invisible, discolors paints and varnishes, extreme pungent odor. 

Our Fire Damage Restoration Services

Since each smoke and fire damage situation is a little different, each one requires a unique solution tailored for the specific conditions.  We have the equipment, expertise, and experience to restore your fire and smoke damage.  We will also treat your family with empathy and respect and your property with care.

Have Questions about Fire, Smoke, or Soot Damage?

Call US Today 606-836-8000

Tips to prevent water damage and mold

8/13/2018 (Permalink)

The damage of water can leave devastation in its wake creating what seems like an endless amount of damage. But if not handled correctly, mold damage that can be even more dangerous. Here are a few tips and pointers on how to protect your home from water damage and the growth of mold.

When using everyday appliances such as sinks, toilets and showers, it is important you as a homeowner understand the early signs of leaks or the growth of mold. If inspecting a shower or bathtub, look for soft spots or cracks that may indicate a leak or a growth in mold. When inspecting sinks, check the water supply or drain pipe for any signs disjointed pipes.

To further ensure the safety of your home, here are more short tips on safety with mold and water damage:

  • Ensure you know where the water shutoff valve is
  • Mold will start to grow within twenty-four hours of water damage
  • If water heater is more than fifteen years old inspect it to make sure there is no rust damage or leaks coming from it

If your home has mold or water damage call us at: (606)-836-8000

Washing Machine Malfunctions

8/13/2018 (Permalink)

Washing Machine Malfunctions Can Flood Your Home

Many homeowners throughout the New Orleans area are familiar with the possibility of disasters like flooding striking at any time throughout the year. With the potential for hurricanes and severe weather systems, residents remain on high alert for the conditions to get met to pose this level of threat to their residence. Unfortunately, this risk is not the only kind of flooding that can occur in your house.

The washing machine in your home got designed to make your life easier. As this appliance ages, however, it can begin to degrade and malfunction in unexpected ways. Even something as basic in the machine as a bushing around the drum or a damaged water level sensor can lead to the need for water removal services for your New Orleans house.

The critical thing to remember among a current disaster like this is to act quickly to secure the help you need to restore the damage. Our SERVPRO professionals can respond rapidly to the problem, which can help you to mitigate losses while the initial assessment of the damage occurs. Our technicians can also cut off the water supply to the appliance if you have not already done this by the time we arrive.

While we cannot fix the washing machine that allowed the mess to occur, we can work quickly to extract and dry the affected areas. Our thermal imagery can show our SERVPRO team present water pooling and dampness in spaces like wall cavities. These areas could get dried with specialized equipment like our injectidry system, but it might also require removal of portions of drywall or paneling to allow industrial air movers and dehumidifiers to resolve the issue.

In the event of substantial water emergencies, you need to have a plan in place to protect your home from the damages it can sustain. The longer that you wait to resolve the issue, the worse it often becomes. Don't hesitate to contact out to our professionals at SERVPRO of Boyd, Carter, Greenup & Lewis Counties. Our emergency response team is standing by now at: (606) 836-8000

Develope an Emergency Ready Plan for your business!

8/13/2018 (Permalink)

The ERP Plan Can Prevent or Mitigate Damages to Your Thriving Enterprise


 
Water, fire, storms, and the secondary damage they cause to your company can shut your doors! Possibly permanently.

A fast response from our highly-qualified commercial disaster team offers not only recovery from the damage but also a chance to proceed with your business during the restoration. The prospect of remaining at least partially open during recovery can increase when we collaborate. Arming our technician teams with a customized course of action if you must call for our help expedites positive results.
 
The SERVPRO Emergency READY Plan and Profile (ERP) codifies a detailed disaster reaction strategy in an easily accessible document. We visit and walk through your business premises with you to share pertinent details about your company’s priorities and ways of conducting your enterprise.

During the assessment we map your layout, noting areas we identify as susceptible to a higher risk of severe damage or probability of collecting water during a flood or creating a fire hazard. Recommendations to limit the harm an emergency situation helps you adapt before an actual loss, including alternative storage systems or placement of your valuable equipment and inventory.
 
Personalize the ERP further as you click through the mobile app SERVPRO developed to provide more detail. The app makes it clear that you chose us to perform needed restoration services, clearing the way for a fast response on our part. Designate the managers, employees, or family members you authorize to contact us and direct the restoration until your return if you are temporarily unavailable. Make a list of the vendors, including your insurance carrier, who provided and installed equipment and systems should we need to contact them during the project.
 
50% of businesses never reopen after a disaster.

World Water Day 2018

3/22/2018 (Permalink)

World Water Day is an international observance and an opportunity to learn more about water related issues, be inspired to tell others and take action to make a difference. World Water Day dates back to the 1992 United Nations Conference on Environment and Development where an international observance for water was recommended. The United Nations General Assembly responded by designating 22 March 1993 as the first World Water Day. It has been held annually since then.

Today, almost half of the world's workers - 1.5 billion people - work in water related sectors and nearly all jobs depend on water and those that ensure its safe delivery. Yet the millions of people who work in water are often not recognized or protected by basic labour rights. The theme in 2016 — water and jobs — is focusing on how enough quantity and quality of water can change workers' lives and livelihoods - and even transform societies and economies.

World Water Day is an opportunity to learn more and be inspired to tell others. Read reports, watch videos and download teaching material from the international water community.

Category 3 water damage

2/20/2018 (Permalink)

Storm Damage Category 3 water damage Rising flood waters

With the high volume of rain that has fallen and may continue to fall, the rivers, creeks and lakes have and will rise quickly. This is known as Category 3 water aka "black water" and is grossly unsanitary.... They are contaminated water sources that affect the indoor environment. This category includes water sources from sewage, seawater, rising water from rivers or streams, ground surface water or standing water. It is important that you call the company that specializes in this mitigation process. SERVPRO® of Boyd, Carter, Greenup & Lewis Counties offers services 24/7 no matter how big or small your job may be, we will help you make it "Like it never even happened." Give us a call today at 606-836-8000 to set up your appointment.

Mold on our clothes?

12/7/2017 (Permalink)

Mold in the house is something every homeowner dreads and fears. Mold can be toxic and spread quickly and quietly without you even being aware of it. If you have mold in your home, you likely had water intrusion either from rain or flood water or a leaky pipe. Mold can ruin your belongings – from your flooring and walls to your furniture and even your clothing. Many times mold-damaged belongs must be discarded for your safety or because they have been permanently damaged.

If you have found mold on your clothing or there is a potential for mold growth because of a flood, you may be wondering if you can save your clothes or if you need to throw them away. The good news is that (depending on when you found the molded clothing), you may be able to save them. With a little bit of persistence and quick action, you can often rid your precious clothing of damaging mold and make them safe to wear again.